Overview

The Clinical Coding Manager will be accountable for the strategy and development of our client’s coding related systems and services. You will be passionate about coding, be an Accredited Clinical Coder, with leadership qualities, and enthusiasm and drive to motivate our team of coders.  You will be responsible for the day-to-day management of the coding staff with a view to the smooth running of the department to meet monthly deadlines. You should have proven ability to prioritise, plan, organise your workload and work under pressure, if required. The post holder will be a highly organised and experienced manager with a strong interest in quality management, development, and excellence in service delivery.

Salary: £65,000

The Role

  • Accountable for the Coding strategy
  • Take monthly 121;s with your team members and create individual and team objectives
  • Work customer cases where needed and respond within SLA
  • Ensure all customer cases are responded to within SLA
  • Strong management and leadership, ensuring workload is evenly distributed and the team are multiskilled
  • Support and train colleagues in clinical coding related matters
  • Educate customer and internal staff on how coding works and the principles of coding
  • Ensure all Coding related processes are updated
  • Ensure integrity of the coding process
  • Assess the market and keep up to date with external coding affairs
  • Publish coding standards on behalf of the company
  • Lead the ongoing development of the Healthcode ISC classification and liase with customers for new code development
  • Analyse Generic clinical code sets EMR / EHR systems
  • Analyse and support Pharmacy codesets – DM+D and BNF
  • Mapping clinical terminologies to clinical codes across several classifications including OPCS, CCSD, ICD10, ICD9 and Healthcode ISCs. And other more standard / global systems, SNOMED.
  • Map clinical codes to genders, anatomical classifications and specialties
  • Understanding customer’s codes are mapped and standardised, handling customer support issues and producing customer analysis and reports
  • Ensure provider Chargemaster mappings are maintained and developed
  • Work closely with the product owners on implementation of clinical code sets
  • Support coding development and standards to support business intelligence and reporting programmes
  • Plan and chair customer Coding workshops
  • Support the re-write of the claims clearing service
  • Support cross mappings of codesets
  • Build and maintain a Coding data dictionary and be responsible for the standards, distribution and publication
  • Keep up with the maintenance and standardisation of code sets
  • Evaluate available code sets and classifications to determine current and future suitability
  • Attend customer and insurer meetings where coding related topics need discussing
  • Support ongoing development of Healthcode’s coding related systems and services. Identifying opportunities for product enhancements and developments
  • Advise customers and internal teams on the best codes to use
  • Contract management between providers and insurers.

The Person

Qualifications

  • Educated to degree level or recognised equivalent
  • National Accredited Clinical Coder Qualification (ACC)
  • Experience
    Proven managerial experience of managing a clinical coding team
  • High-level customer service experience
  • Experience of Implementation, review and undertaking of a structured coding audit programme and the writing of audit reports
  • Experience with CRM systems. Salesforce (desirable)
  • Clinical coding knowledge and experience
  • Understanding of operational procedures and QA process standards
  • Advanced knowledge of complex medical terminology and anatomy and physiology
  • Proven expertise and specialist knowledge in the application of the rules and conventions of ICD-10 and OPCS-4.

Professional and Personal Skills

  • Strong analytical, administrative and organisation skills and great attention to detail – able to make sense of complex requirements and understand underlying causes of issues and be creating in forming solutions.
  • Excellent listening, questioning and problem-solving skills.
  • Demonstrable initiative and enthusiasm, and the ability to multi-task. Ability to work under pressure and to tight deadlines.
  • Able to use all required Microsoft tools effectively
  • Good team player
  • Delivery focused with the ability to prioritise business critical solutions.
  • Ability to develop stakeholder relationships both internally (cross departmentally) and externally (strategic development partners)

Please get in touch with the team on 02085497212 or submit your CV using the link below

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