Overview

Our client is a bespoke care insurance broker based in Bracknell.  They are now looking for a Customer Service Executive to join their expanding team.

Salary: £18,000 – £21,000 with  bonus around £600 per month

The Role

  • Answering inbound enquiries from customers.
  • Making changes to customers policies.
  • Trying to find solutions to retain customers.
  • Processing customer documents and identifying any potential fraud.
  • Reviewing policies and identifying any issues.
  • Recovering outstanding balances after cancellation.
  • Liaising with our insurer partners.

The Person

  • Previous customer service experience
  • Good verbal and written skills.
  • Ability to work in a fast-paced environment.
  • Must be able to work shifts.

Requirements

  • English and Maths at GCSE level.
  • No previous unspent criminal convictions.

Your working hours will be 40 hours per week covering shifts between 9:00am – 7:00pm plus every other Saturday 9am – 2pm.

Please get in touch with Lisa on 02085497212 for more information or submit your CV using the link below

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