Our client is a bespoke care insurance broker based in Bracknell. They are now looking for a Customer Service Executive to join their expanding team.
Salary: £18,000 – £21,000 with bonus around £600 per month
- Answering inbound enquiries from customers.
- Making changes to customers policies.
- Trying to find solutions to retain customers.
- Processing customer documents and identifying any potential fraud.
- Reviewing policies and identifying any issues.
- Recovering outstanding balances after cancellation.
- Liaising with our insurer partners.
- Previous customer service experience
- Good verbal and written skills.
- Ability to work in a fast-paced environment.
- Must be able to work shifts.
- English and Maths at GCSE level.
- No previous unspent criminal convictions.
Your working hours will be 40 hours per week covering shifts between 9:00am – 7:00pm plus every other Saturday 9am – 2pm.
Please get in touch with Lisa on 02085497212 for more information or submit your CV using the link below